Privacy Policy

**1. Introduction**

GW Vapes ("we", "our", "us") operates the website www.gwvapes.com (the "Website"). This Privacy Policy outlines how we collect, use, and protect any personal information you provide while using our Website. We are dedicated to safeguarding your privacy. Should we request any information that can identify you when you use this Website, rest assured that it will only be used in accordance with this privacy statement. We may update this policy periodically by amending this page, so please review it regularly to stay informed of any changes.

**2. Data Controller and Representative**

GW Vapes is responsible for the processing of personal data through its Website. In accordance with the California Consumer Privacy Act (CCPA), Eve(info@gwvapes.com) serves as the designated representative of GW Vapes in the USA. This privacy policy provides you, as the user of the Website (the “User” or “You”), with detailed information on how GW Vapes processes personal data, in compliance with CCPA.

**3. DATA PROCESSING IMPLEMENTED BY GW VAPES**

**3.1 Processing of Personal Data Related to Your Visit to Our Website**

**3.1.1 Personal Data Collected**

GW Vapes collects the following personal data through forms during the ordering process or other interactions:

• Name
• Gender
• Age
• Email address
• Address
• Country
• Postal code
• Phone number
• Company name and industry
• Information from your visit to our websites (e.g., the webpage that referred you to our site, search terms)
• Information from your use of our products (e.g., battery device model, firmware version, upgrade logs)
• Your product serial number
• Content of customer support communications

**3.1.2 Purpose and Legal Basis of the Processing**

We use the information collected for the following purposes:

• Verifying your identity and providing customer service or support
• Analyzing your use of our websites and products to improve our services, enhance user experience, and engage users

**3.1.3 Recipients of the Personal Data**

We may share your personal information with companies that assist us in running our business by processing data on our behalf for the aforementioned purposes. These companies include:

• Server service providers
• Data analysis service providers
• Fraud monitoring and prevention providers
• Email delivery service providers
• Social media and other marketing platforms

GW Vapes may also disclose your personal data if required to do so by law or to protect our rights, property, or safety, as well as those of our customers or others.

**3.1.4 Transfer of Personal Data**

Your personal data may be transferred to recipients located outside the United States of America, where data protection laws may not be as stringent. GW Vapes ensures that your personal data is handled securely and is protected against unauthorized access, loss, or destruction.

**3.1.5 Duration of the Storage**

Personal data will be retained for the duration of the contract and 60 days after its termination. Beyond this period, data necessary to demonstrate legal obligations or rights will be stored in intermediary archives for a period no longer than necessary, in accordance with applicable laws.

**3.2 Processing of Personal Data Related to Comments Areas**

**3.2.1 Personal Data Collected**

For this processing, GW Vapes collects the following personal data:

• Email address
• Name or nickname
• Profile photo
• Additional personal information provided by the User in comments (age, location, etc.)
• The content of your comment

**3.2.2 Purpose and Legal Basis of the Processing**

This data is processed to enhance our products and provide better, transparent information to consumers. Comments and related data are provided voluntarily by the User, and processing relies on the User’s consent. GW Vapes may use your comments and related information for marketing purposes.

**3.2.3 Recipients of the Personal Data**

Collected data may be shared with:

• Third-party email delivery service providers
• Social media platforms
• Other marketing platforms

**3.2.4 Transfer of Personal Data**

As with other data, comments and related personal data may be transferred to recipients outside the United States of America, with the same protections against unauthorised access and unlawful processing.

**3.2.5 Duration of the Storage**

Data related to comments will be retained for up to 5 years from the date of collection.

**3.3 Processing of Personal Data Related to Newsletters and Advertising Emails**

**3.3.1 Personal Data Collected**

For this processing, GW Vapes collects the following personal data:

• Email address
• Name or nickname
• Country
• Preferred product
• User’s interaction with promotional emails

**3.3.2 Purpose and Legal Basis of the Processing**

We process this data to provide updates and news about GW Vapes products. Subscription to our newsletter and the provision of related data is voluntary and based on the User’s consent.

**3.3.3 Recipients of the Personal Data**

Collected data may be shared with:

• Email delivery service providers
• Data analysis providers
• Server providers

**3.3.4 Transfer of Personal Data**

Newsletter and email data may also be transferred outside the United States of America, with the same security measures as other data.

**3.3.5 Duration of the Storage**

Data will be stored for 3 years from the date of collection or last contact from the User, whichever is later. At the end of this period, GW Vapes may contact the User to confirm if they wish to continue receiving information. If no response is received, the data will be deleted or archived.

For any questions regarding this privacy policy, please contact us at info@gwvapes.com.